Support
Help with Waveling, the calm labor contraction timer.
Frequently asked questions
How does the 5-1-1 line work?
5-1-1 is a common rule of thumb: contractions about 5 minutes apart, lasting about 1 minute, for about 1 hour. In Waveling it is a line that you set, ideally together with your doctor, midwife or care team, because guidance differs between people and between first and later births.
Open Menu then When to call to pick 5-1-1, 4-1-1, 3-1-1 or a custom interval. The app then shows whether the pattern you recorded matches your line. It only describes what you recorded. It does not say what is happening or what you should do.
How do I time a contraction?
Tap the big button when a contraction starts and tap it again when it ends. The Rhythm chart and the status line update from what you recorded.
I forgot to tap. Can I add or edit a contraction?
Yes. Open Menu then History. Use Add missed contraction to add one, or open an entry and tap Edit to change its start or end, or to delete it.
I tapped by mistake. Can I undo?
Yes. After a tap, an Undo last tap button appears on the main screen. After deleting a contraction you can also undo from the message that appears. Undo goes back one step.
Which languages are available?
English, Spanish, Portuguese (Brazil), French, German, Hebrew and Arabic. Open Menu then Appearance & language to choose a language, or leave it on the system setting. Hebrew and Arabic are shown right-to-left.
Which emergency number does the app use?
The app picks a number based on the region of your phone. If it does not know a number for your region, or you want a different one, enter your local emergency number in the app’s settings and it will be used for the call button. Always check that the number is right for where you are.
Where is my data stored? Is it backed up?
Your data is stored only on your phone, in the app’s own storage. We have no servers and no copy of it. If you delete the app or use Delete all data, it is removed from the device and we cannot restore it. See the Privacy Policy.
Can I share a summary with my care team?
Yes. On the Time to call? screen, tap Share summary to send a text summary through the share sheet, or Copy summary to paste it somewhere. Nothing is sent unless you choose to share it.
How do I delete everything?
Open Menu, then Appearance & language, then Delete all data, and confirm. This cannot be undone.
The app’s name changed. What happened?
Waveling was previously called Tzirim. It is the same app.
Contact us
Email support@gutiailabs.com. Please tell us your iPhone model, iOS version, the app version (Menu, Appearance & language, About) and what happened. Please do not email personal health details; we do not need them to help.
We read every message and reply as soon as we reasonably can. We cannot promise a specific response time.
For privacy questions, write to privacy@gutiailabs.com.
In an emergency
Support cannot help with medical situations. If you need urgent help, call your local emergency number or your care team.